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Terms & Conditions

  • 1. Definitions:

    • The following definitions apply to all GEM Digital Marketing and Emerald Music Consulting clients: 'Content,' 'Website,' 'Social Media Platforms,' and other terms used throughout this agreement.

  • 2. Scope of Services:

    • Detailed description of the services provided (e.g., website updates, content creation, social media posting, analytics reporting).

    • Specify the platforms and tasks included in Quote.

    • Not included is other add-on's that maybe added.  Those will be quoted and approved by client.

  • 3. Client Responsibilities:

    • Obligations of the client, such as providing necessary information, access credentials, and timely approvals.

    • Responsibility for content accuracy and legal compliance.

    • Responsibility for providing any media assets that are to be used.

  • 4.    GEM DIGITAL MARKETING and EMERALD MUSIC CONSULTING Responsibilities: 

    • Commitment to providing services with reasonable skill and care.

    • Confidentiality of client information.

    • Statement of limitations of liability.

  • 5. Payment Terms:

    • Fees, payment schedule, and accepted payment methods.

    • Late payment policies and potential penalties.

    • Terms regarding any expenses that may be incurred.

  • 6. Intellectual Property:

    • Ownership of content created during the agreement.

    • Rights to use client's trademarks and logos.

    • Clarification on who owns what intellectual property. ( Ask for clarification)

  • 7. Term and Termination:

    • Duration of the agreement and renewal terms. Cancel Monthly subscription 7 days prior to the next billing date.  This is a month to month service.

    • Conditions for termination by either party (e.g., breach of contract, non-payment).

    • 30 day Notice period required for client separation /termination of all services. 

    • What happens to client data upon termination.  If all outstanding balances are paid, media/domains will be released.

  • 8. Confidentiality:

    • Obligation to keep client information confidential.

    • Exceptions to confidentiality (e.g., legal requirements).

  • 9. Limitation of Liability:

    • Clause limiting the GEM DIGITAL MARKETING and EMERALD MUSIC CONSULTING  liability for damages.

    • Disclaimers regarding website uptime, social media algorithm changes, etc.

  • 10. Indemnification:

    • Client's obligation to indemnify the GEM DIGITAL MARKETING and EMERALD MUSIC CONSULTING  against claims arising from their content or actions.

  • 11. Dispute Resolution:

    • Process for resolving disputes (e.g., mediation, arbitration).

    • Governing law and jurisdiction.

  • 12. Amendments:

    • Process for making changes to the T&Cs.  Subject to change at anytime.  Will be notified with changes.

  • 13. Force Majeure:

    • Conditions where neither party is held liable for circumstances out of their control.

  • 14. Entire Agreement:

    • This agreement constitutes the entire agreement.

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